Privacy Policy
This is the website of Glossy Branding Agency • Ben Urbain BV.
Our company is located at the following address:
Uilkensstraat 97, 9000 Ghent • Belgium
Your personal data, our responsibility
We collect personal data on this website. This data is managed by our company. When you visit our site, we collect:
- Your domain name (IP address) if you visit our web pages.
- Your email address if you post messages or questions on our website.
- Your email address if you wish to share it with us.
- Your email address if you partake in any discussion on our forums.
- All information regarding the web pages of other websites that you have consulted to go to our website.
- All information regarding the pages you have consulted on our website.
- All information that you have provided voluntarily (e.g. research information and/or site registration).
This information is used to optimise the content of our website, and to contact you later for direct marketing purposes.
Safety
When we receive or transfer your data on our website, we always use encryption technologies that are considered common standards within the IT sector. We have implemented the necessary security measures to prevent the loss, unauthorised use or alteration of information we receive on our website. If we transfer or receive certain critical information, such as financial information, a secure server is used.
How can you contact us regarding our privacy policy?
If you have any questions, concerns or complaints about this privacy & cookie policy or about how we use cookies, or if you wish to withdraw your consent, please contact our privacy department:
- By email: info@glossy.tv, for the attention of our Data Protection Officer.
- By postal mail: Uilkensstraat 97, 9000 Ghent • Belgium.
Contact preferences
If you give us your postal address via the website, you may receive periodic mailings from us with information regarding upcoming events, products and services. If you do not wish to receive such mailings any more, please contact us at the above address. If you wish, we will delete your data from the list.
If you give us your phone number via the website, we might contact you by phone with information about our products, services or upcoming events. If you do not wish to receive such telephone calls any more, please contact us at the above address. Remember to send us your exact name and postal address, with correct spelling, so we can delete your data from the shared list we use in cooperation with other companies.
If you give us your mobile number via the website, we might contact you via text message (SMS, MMS and others) with information about our products, services or upcoming events for direct marketing purposes, in case you have given explicit permission to do so, or if you are already a customer with us and have provided your phone number. If you no longer wish to be contacted this way, please contact us at the above address.
If you give us your email address via the website, we might contact you by email with information about our products, services or upcoming events for direct marketing purposes, in case you have given explicit permission to do so, or if you are already a customer with us and have provided your email address. If you no longer wish to receive such emails, please contact us at the above address.
If you do not want to receive mailings or telephone calls from any company, please contact the Robinson list of the Belgian Association of Marketing: www.robinsonlist.be, free telephone number 0800 91 886, or by post at BDMV, Robinson list, Buro & Design Center, Heizel Esplanade B46, 1020 Brussels.
New purposes, access and correction
Our company may use consumer information for new purposes that are not yet provided for in this privacy policy. In that case we will contact you to inform you of the changes to our regulations for the protection of personal data, and to give you the opportunity to refuse participation before using your data for these new purposes.
Upon request, we grant visitors of our website access to all the data that we keep about them, and we offer visitors the opportunity to correct any incorrect data we might keep. If you wish to access or correct your personal information, please contact us at the above address.
If you feel that our website does not comply with our privacy policy, please contact our company at the address above.
Analytics and marketing
No analytics service or advertising pixel is currently active on this website. The preference manager already provides separate Analytics and Marketing choices so that any such technology introduced later remains blocked unless you explicitly opt in.
Simply using the website never counts as consent. When optional technology is added, this policy will be updated with its provider, purpose, storage period and data-processing information before it is activated.
Adjusting the privacy policy
From time to time, we may make changes to this privacy policy. The most recent version can always be consulted on the website.
Cookie policy
This policy covers cookies, local browser storage and third-party services that can access information on your device. It explains what is currently used and how you can accept, refuse or change optional categories.
What are cookies?
Cookies are small pieces of data that a website asks your browser to store on your computer, laptop or mobile device when you visit a website or a certain page of that website. The cookie enables that website to remember your actions and preferences over time and to apply them during subsequent visits. An example of such a preference is your preferred language.
Cookies usually contain the name of the website from which the cookie came, how long the cookie will remain on your device (the expiration date) and a value which is usually a randomly generated unique number.
A distinction is made between strictly necessary cookies and other cookies. The strictly necessary cookies are needed for the proper functioning of the website, for example for its security and accessibility. Under applicable law, we are not obliged to ask for your consent for the use of such cookies. We will ask for your consent for each of the other categories.
Cookies can be divided into the following categories:
- Permanent and session cookies. A permanent cookie recognises the web browser on repeated visits to the website; a session cookie recognises the web browser during a single visit. Permanent cookies are saved on your device, whereas session cookies are deleted at the end of every session.
- First-party and third-party cookies. First-party cookies are placed by the website itself. Third-party cookies are placed by other websites; this happens when our website contains elements of other websites, such as social media plugins or advertisements.
- Performance and functional cookies. Performance cookies track how a visitor uses the website, which allows us to adapt and optimise its content and usability. Functional cookies remember your preferences, such as the language you chose, making the website more user friendly.
Cookies will not always contain personal data, but they can contain information that leads to your identification, in which case such a cookie is treated as personal data and this privacy policy applies.
Storage and services currently used
glossy-lang(necessary local storage). Remembers the language you selected. It contains onlyenornland stays on your device until you clear the site's storage or choose another language.glossy.consent.v1(necessary local storage). Records the categories you accepted or refused, the policy version and the decision date. It expires after no more than six months.- Vimeo player (external media, optional). A small number of case pages contain an interactive Vimeo player. That player is not requested until you enable External media. Vimeo may then process device and usage data under its privacy policy.
The social icons in the footer are ordinary links, not embedded plugins. No LinkedIn, Instagram, Facebook or X content is loaded until you choose to visit those services.
Managing and blocking cookies
On your first visit you can choose Accept all, Reject all or Manage preferences. Optional services remain blocked until you make an affirmative choice. You can review or withdraw that choice at any time through the Manage preferences button in the footer; refusing optional categories does not limit access to the rest of the website.
For more detailed information about controlling or deleting cookies, visit the support page for your browser: Chrome, Firefox, Safari or Edge.
This privacy policy was last revised on 28.08.2026.