Services & approach

Three types of engagement.
One clear way of working.

Glossy is a deliberately small strategy, design and AI consultancy in Ghent, led by founder Ben Urbain and joined by specialist partners when the work needs them. Since 2004 we have helped organisations turn choices into brands people can recognise and use.

Facts about Glossy

Since 2004

Independent, from Ghent

54 cases

Documented on this site

Deliberately small

No junior bench, no account layer

One connected team

From first decision to daily use

Our approach

From question to something your team can use.

Every engagement moves through the same four phases. Their depth changes with the assignment; the logic does not.

01

Discover

From question to insight

We listen, understand the organisation and expose the decisions the assignment really requires.

02

Decide

From insight to direction

We turn the insights into choices: positioning, proposition, priorities and a workable plan.

03

Design

From direction to identity

The choices take shape in identity, language, experiences and the systems behind them.

04

Embed

From identity to daily use

We launch, document and hand over the website, campaign, content workflow or tool so the team can keep using it.

The offer

Three types of engagement, one connected team.

Selected clients

Different organisations. The same need for clarity.

See our work
Artevelde Academy
B-hiveCafé CostumeCulture Club
Fanfinity
iMindsKAA GentPukkelpopThe GrowceryBarbaro
Barvatar
Be Work Happy

All services

Expertise where the assignment needs it.

Research & advisory

  • Brand ideation
  • Brand analysis
  • Identity expertise
  • Research and insights
  • Concept validation
  • Go-to-market
  • Industry trends
  • Cultural context
  • Brand opportunities

Brand strategy

  • Co-create
  • Brand definition
  • Naming
  • Purpose
  • Positioning
  • Proposition
  • Personality
  • Competitive landscape
  • Trademark

Identity & design

  • Art direction
  • Visual identity
  • Visual language
  • UX/UI design
  • Motion design
  • Brand story
  • Copywriting
  • Design systems
  • Brand templates

Activation & digital

  • Brand curation
  • Campaigns
  • Websites
  • Editorial design
  • Digital marketing
  • Films & photography
  • Advertising
  • Prompt engineering
  • 3D visualizations

Start a conversation

Curious if it clicks?

Book a free intake meeting. You talk directly to Ben.

Book a free intake meeting

A new logo?
Maybe. Let’s talk first.

Everyone has an opinion on your logo. Do they agree on what your business actually stands for?

That’s where we start. What your brand stands for, who it’s for and why someone should choose you. We call it brand strategy. You can call it knowing what you’re doing.

Then we make it show. In words, an identity, a website or a campaign. And make sure your team can use it. Even when we’re not in the room.

No need to arrive with a forty-page brief. “Something’s not quite right, but I can’t put my finger on it” is a perfectly good start.

We can still talk about the logo afterwards.

Something’s not quite right.